Pharmacy Intelligence

AI at the pharmacy counter.

PharmaDoyen flags drug interactions in real time, supports patient counselling, and routes complex cases to a doctor — within your legal scope of practice.

60%
Improvement in
medication safety
More patients served
per pharmacist per day
100%
Clinician-controlled
every step
On the web

PharmaDoyen,
end to end.

The desktop experience — prescription entry, real-time interaction flagging, counselling notes, and doctor referral. Click to expand the walkthrough.

Walkthrough Click to expand
On mobile

In your pocket,
at the counter.

PharmaDoyen Mobile. Same intelligence, designed for the pharmacist on the floor.

Built for the hands that dispense.

Scan a prescription, flag an interaction, complete the consultation note — all thumb-friendly, all offline-capable, all within legal scope.

Real-time interaction checks

Prescriptions checked against the patient's full history the moment you scan or type.

Works offline

Drug database and patient records cached locally. Keeps dispensing safely when the network drops.

One-tap doctor referral

Out-of-scope case? Tap to send the full patient context to a partner doctor instantly.

Core Capabilities

Designed for the
pharmacy workflow

Real-time safety checks

Flags drug interactions, allergies, duplications, and contraindications the moment a prescription is entered — before any medication is dispensed.

Smart OTC guidance

Context-aware recommendations for over-the-counter medications with dosage, duration, food interactions, and patient-specific education.

Symptom logging

Structured patient complaint capture with AI-generated follow-up prompts — so no critical information is missed at the counter.

Doctor referral network

When a case exceeds pharmacy scope, AI compiles patient records and sends a structured referral to a partner doctor instantly.

Patient record management

Every encounter is logged with timestamps, medication details, and attending staff — building an audit-ready activity record automatically.

Voice-assisted documentation

Pharmacists can dictate consultation notes hands-free, with AI transcribing and structuring the encounter in real time.

How It Works

The consultation flow

01

Patient walk-in & complaint capture

Patient arrives at the counter. The pharmacist opens a new encounter and logs the complaint using structured prompts or free text. Existing patient history is pulled up automatically if available.

02

AI-guided history & allergy check

The system surfaces smart follow-up questions about previous treatments, medication adherence, and allergy history — reducing cognitive load on pharmacy staff.

03

OTC recommendation or prescription review

For OTC cases, AI suggests the safest medication with dosage guidance. For prescriptions, the system validates against patient history and flags safety concerns immediately.

04

Dispense or refer

If safe, the pharmacist dispenses and the encounter is logged. If the case exceeds pharmacy scope, the referral workflow triggers — AI prepares a structured summary for the receiving doctor.

05

Follow-up & adherence monitoring

Optional follow-up reminders for refills and check-ins. The system generates patient-facing instructions in plain language.

Benefits

Better outcomes
for everyone

Pharmacists

Reduce decision fatigue with AI-backed confidence. Handle complex cases without memorizing every interaction. Focus on patient care, not paperwork.

Pharmacy owners

Standardize quality across all staff. Build an audit-ready compliance record and reduce liability from dispensing errors across your network.

Patients

Receive safer, better-informed medication advice. Get referred to doctors when needed. Leave with clear, plain-language instructions.

Healthcare system

Pharmacies become intelligent first points of contact. Unnecessary hospital visits are reduced. The care continuum is strengthened across Africa.

Ready to transform
your pharmacy?

PharmaDoyen is onboarding pharmacies across Africa. Join the pilot today.